Royal Opera Haussmann FAQ

Frequently Asked Questions

  • How can I book a room?
    Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
  • What time is check in and check out?
    Check-in: 14h and check-out: 12h.
  • Can I leave the room late?
    No.
  • Can I choose the type of bed in my room?
    (Large bed – two beds)
    Yes, according to availability.
  • Do the rooms have a balcony or terrace?
    Can I reserve one?
    Yes, according to availability
  • Are there non-smoking rooms?
    All the rooms are non smoking.
  • How many storeys does the building have?
    Is there a lift?
    There are 6 floors and a lift.
  • Is there air conditioning in the rooms?
    Yes in the entire hotel.
  • Is your hotel adapted for the handicapped?
    No..
  • Can you keep my luggage when I leave the room? Yes, at the reception.
  • Is there a safe place to park my car?
    How much does it cost?
    There is a public parking, 300 meters from the hotel, 27€/24h.
  • Does the hotel have an Internet or e-mail terminal for guests? No.
  • Do you have high-speed internet in the room for my portable computer? Is it wireless?
    Free Wi-Fi connection.
  • Do you have a quiet, romantic room?
    How can I reserve it?
    Yes, according to availability.
  • What languages are spoken in Reception?
    French and English.
  • Where may I rent a car?
    The receptionist will help to find one.
  • How far away is the Eiffel Tower?
    At 3.7km, 15 minutes by metro.
  • How far away is the Louvre Museum?
    At 17-minute walk (1 km).
  • What is the nearest metro station and how long does it take to join it?
    Chaussée d’Antin Lafayette and Opera, 2-minute walk from the hotel.
  • How much does a taxi from the airport cost?
    The average taxi cost is around 50€.
  • How can I cancel my reservation?
    You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.